Return and Refund Policy
At AS Home Needs, customer satisfaction is our top priority. We aim to provide high-quality products that meet your needs. However, if you are not completely satisfied with your purchase, our return and refund policy is designed to ensure an easy process for you.
Return Policy
Eligibility: Returns are accepted within 3 to 5 days of receiving the product.
Condition: The product must be unused, undamaged, and in its original packaging, with all accessories and tags intact.
Non-Returnable Items: Certain products, such as perishable goods, personalized items, or those marked as "final sale," are not eligible for return.
Procedure:
- • Contact our customer support team via email or phone to initiate a return.
- • Provide your order number and reason for the return.
- • Once approved, we will guide you through the return process.
Refund Policy
Processing Time: Refunds are processed within 48 hours after we receive and inspect the returned product.
Refund Method: The refund will be issued using the original payment method.
Deductions: If applicable, shipping fees and other handling charges may be deducted from the refund amount.
Important Notes
Products damaged due to mishandling, improper use, or negligence will not be eligible for a return or refund.
For any issues related to defective or incorrect items, please notify us immediately upon receipt of the product.
Contact Us
If you have any questions or concerns about our return and refund policy, feel free to reach out to our customer support team at:
Email: support@ashomeneeds.com
Phone: +91 8977910041/ 8977910043
We are here to make your shopping experience with AS Home Needs smooth and enjoyable!